Accounts Receivable Administrator (French & English)

About the role

Essity is looking for an experienced Accounts Receivable Administrator fluent in English and French to join its team in Lisbon, reporting to the Accounts Receivable Team Leader. The role works closely with the French region team and covers managing customer accounts, collections and overdue balances, allocating payments, resolving discrepancies and supporting accurate, timely financial processes.

Key responsibilities

• Manage invoicing and payments: issue invoices promptly, monitor outstanding balances and follow up on overdue payments
• Post and allocate customer payments accurately
• Support collections and account reconciliation, investigate discrepancies and prepare customer statements
• Act as a point of contact for customers on payment and account queries, and collaborate with Sales, Customer Service and Finance colleagues
• Prepare reports on outstanding balances and payment trends, maintain accurate financial data and perform quality checks
• Respond to queries from employees, managers and Finance colleagues, escalating complex matters when needed

Required profile

• Solid experience in Accounts Receivable, Collections, Credit Control, Finance Operations or a similar role, ideally in an international or shared services environment
• An associate or bachelor's degree in Finance, Accounting, Business Management or a related field, or equivalent professional experience
• Fluent written and spoken English and French
• Proactive, organized and able to manage multiple customer accounts and deadlines

Required skills

• Good working knowledge of SAP, especially finance-related modules
• Comfortable with Office 365
• Experience with electronic banking tools is an advantage