Account Manager SMB Portugal

About the role

Glovo, part of the Delivery Hero Group, is looking for an Account Manager SMB to join its Commercial Team in Lisbon. The team helps local businesses strengthen their presence and expand their reach through data-driven insights and tailored commercial solutions. You will build and grow relationships with SMB restaurant partners, act as a trusted consultant and drive B2B ads sales.

Key responsibilities

• Develop and execute commercial strategies to grow partners, increase sales and strengthen Glovo's market presence.
• Build and manage a high-performing portfolio of partners, using tailored promotions and initiatives to boost their sales and visibility.
• Analyse metrics such as order volume, product sales, campaign ROI and operational efficiency to optimise sales performance.
• Investigate underperforming campaigns, identify sales trends and recommend improvements.
• Run commercial projects and lead internal strategic initiatives on sales effectiveness, success rates and team productivity.
• Proactively call restaurants, pitch opportunities and negotiate deals.

Required profile

• 1+ years of experience in sales or account management, including calling partners and pitching solutions.
• Strong analytical skills and strategic thinking.
• Excellent communication and negotiation skills.
• Adaptability and problem-solving in a fast-paced environment.
• Proficiency in English and Portuguese.

What we offer

• Private health insurance and discounted gym memberships.
• Monthly Glovo credit.
• Working from home two days a week, and up to three weeks a year working from anywhere.
• 6 extra days of holiday and enhanced parental leave.