Account Manager – Restaurant Partnerships

About the role

Join TheFork’s mission to champion restaurant culture across Europe. As an Account Manager you will work directly with restaurant partners, helping them grow revenue through TheFork’s booking platform and marketing tools.

Key responsibilities

• Make outbound calls to current customers to present solutions and drive month‑over‑month revenue growth.
• Support restaurant customers via email and phone on positioning strategy, revenue management and online marketing.
• Sell, upsell and retain TheFork products and services.
• Serve as the primary point of contact, building long‑term relationships with restaurant partners.
• Provide training and support to ensure effective use of TheFork tools.

Required profile

• Proven experience as a sales representative or account manager.
• C2‑level Portuguese and fluent English.
• Experience pitching and selling promotions, flash sales or similar deals.
• Ability to handle 45‑50 outbound/inbound calls daily and manage portfolios of 400‑800 accounts.
• Customer‑oriented, empathetic, strong communication skills and a positive attitude.
• Dynamic, resilient and highly focused on achieving key results.

What we offer

• Permanent contract with a flexible hybrid working model (2 days home‑office per week).
• Competitive fixed salary plus performance‑based bonus.
• Daily lunch vouchers to enjoy the best restaurants.
• International team of over 30 nationalities across more than 10 offices.
• Inclusive environment with lifestyle benefits, parental leave, full health insurance, life insurance, pension plans and modern office amenities.