Welcome Desk Agent (Receptionist)
W Hotels · Albufeira
Descrição do cargo
About the role
The Welcome Desk Agent, also known as a Receptionist, is the first point of contact for guests at the hotel. You will create memorable experiences by assisting with check‑in and check‑out, handling guest requests, and providing local information throughout their stay.
Key responsibilities
- Greet guests, manage check‑in and check‑out procedures, and issue room keys.
- Process operational needs and complete daily reports.
- Respond promptly to guest requests and resolve issues.
- Share highlights of the local area and recommend services.
- Maintain a safe, clean, and professional work environment.
- Stand, walk, or sit for extended periods and handle objects up to 10 lb without assistance.
Required profile
- High school diploma or GED equivalent.
- No prior related work experience required.
- No supervisory experience required.
- No specific license or certification required.
Required skills
Questions fréquentes
Motivo do reporte
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Publicado há 1 mês
Expira em 3 semanas
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W Hotels
Albufeira
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