National Account Manager (B2B SaaS)

About the role

We are seeking a National Account Manager to manage and grow an established portfolio of high‑value B2B customers in Portugal. You will build trusted relationships with senior and C‑level stakeholders, using a consultative sales approach to increase retention, expand contracts, and introduce relevant SaaS products and services.

Key responsibilities

• Develop and execute territory plans to maximise client retention, contract upgrades and product sales.
• Establish, strengthen and maintain trusted relationships with C‑level executives and key decision‑makers.
• Understand each client’s strategic, organisational and financial priorities and match them with appropriate solutions.
• Create and execute tailored account plans and sales campaigns to identify expansion opportunities.
• Partner with internal teams to develop action plans that optimise customers’ use of products and services.
• Manage the full account development process from need identification to commercial execution.
• Maintain accurate, up‑to‑date account, contact and activity information in the CRM.
• Contribute to a customer‑first culture through strong communication, accountability and follow‑through.

Required profile

• 2–3+ years of experience in SaaS sales, recruitment or a related B2B environment.
• Proven track record of meeting or exceeding commercial objectives.
• Strong passion for sales with a proactive, target‑driven approach.
• Experience in complex, consultative sales involving multiple stakeholders.
• Ability to build and maintain relationships with senior and C‑level executives.
• Excellent communication, negotiation, presentation and interpersonal skills.
• Comfortable working in a fast‑paced, dynamic environment where priorities evolve quickly.
• Growth‑mindset and commitment to continuous learning and professional development.

What we offer

• Group critical illness coverage, income protection and life assurance.
• Pension and vision benefits.
• Employee Assistance Program and wellbeing resources.
• Optional private medical coverage from day one.
• Ride‑to‑Work scheme.
• Unlimited vacation and quarterly paid volunteer days.
• Employee referral program with early eligibility.
• Career development and internal progression opportunities.
• People‑first culture emphasizing collaboration, accountability and continuous improvement.