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Administration Services Assistant

BNP Paribas CIB · Porto

Nouveau
🇬🇧 English
Microsoft PowerPoint

Description du poste

About the role

The Administration Services Assistant provides high‑quality administrative support to executives, senior managers and teams across BNP Paribas locations. Working in a fast‑paced shared service centre, the role focuses on streamlining daily operations and ensuring smooth coordination of meetings, travel and expense processes.

Key responsibilities

  • Provide full administrative and secretarial support to service partners locally and on‑shore.
  • Manage calendars, organise multi‑stakeholder meetings, book rooms and set up digital or video conferences.
  • Arrange corporate travel, ensuring compliance with travel policies.
  • Process out‑of‑pocket expense claims, invoices and cost reports accurately and on time.
  • Assist with IT access requests, licence management, mailing list updates and shared mailbox administration.
  • Coordinate onboarding and off‑boarding activities, including user identifiers, IT tools, access badges and directory updates.
  • Support other Administrative Assistants during absences and handle transversal tasks such as visa arrangements, business card orders, document production, event organisation and catering.

Required profile

  • Strong teamwork and collaboration skills.
  • Adaptable, detail‑oriented and able to work with a sense of urgency.
  • Client‑focused with excellent oral and written communication.
  • Fluent English and operational French.

Required skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Proficiency with the MS Office suite

What we offer

  • Opportunity to work for a leading European banking institution.
  • Exposure to a multinational environment across 64 countries.
  • Professional development within a global shared‑service model.

Questions fréquentes

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BNP Paribas CIB

Porto