Risk Intelligence Analyst

About the role

The Intelligence Operations Analyst provides real‑time monitoring and situational awareness within Optum’s Global Intelligence Operations (GIO). The role focuses on emerging incidents and security developments that could affect personnel, assets, operations, or major corporate activities.

Key responsibilities

• Conduct continuous, real‑time all‑source monitoring of global security events using OSINT, traditional media and social media platforms.
• Tri­age incoming alerts, identify actionable details affecting employees, facilities, executive travel or corporate activities.
• Provide initial situational awareness and preliminary operational context for incidents such as natural disasters, civil unrest, terrorism, criminal activity or active assailant events.
• Draft and disseminate incident notifications, flash alerts and situational updates following GIO, CSOC and Corporate Security procedures.
• Maintain incident logs and documentation to support continuity and after‑action reviews.
• Collaborate with fusion‑center personnel, Corporate Security partners and cross‑functional stakeholders to ensure consistent information sharing.
• Support rotational shift coverage, including nights, weekends and holidays, to guarantee 24/7 global monitoring.

Required profile

• 1+ years of experience in a security operations center, intelligence, emergency management or related field.
• Basic familiarity with OSINT sources, social‑media monitoring and situational‑awareness tools.
• Proficiency with Microsoft Office applications.
• Ability to rapidly review large volumes of information and extract time‑sensitive, actionable details.
• Strong written communication skills for clear, concise incident summaries.
• Calm, detail‑oriented performance in high‑tempo or high‑stress environments.
• Willingness to work a rotational, shift‑based schedule supporting 24/7 operations.

Required skills

• OSINT
• Social media monitoring
• Situational‑awareness tools
• Microsoft Office