Senior Key Account Manager (Portugal)

About the role

Emma – The Sleep Company is seeking a Senior Key Account Manager to lead and expand its business in Portugal. You will be responsible for growing existing accounts, acquiring new clients, and increasing the product portfolio while ensuring profitability.

Key responsibilities

• Manage and grow the Portuguese market by expanding the client base and product range.
• Develop long‑term relationships with assigned accounts, understand their needs and deliver customized solutions.
• Visit stores and clients to assess requirements, train sales floor staff and control POS materials.
• Act as the primary liaison between clients and internal teams, ensuring successful project implementation.
• Report on account performance, identify pain points, seize new opportunities and adjust sales forecasts.
• Negotiate contracts, create and execute promotional plans, and evaluate their impact.
• Analyse market trends and competitor activity to inform strategy.

Required profile

• Minimum 4 years of account management or sales experience with a proven record of revenue growth.
• Strong relationship‑building skills and a commercial mindset focused on profitability.
• Fluent in Portuguese and English; additional EU languages are a plus.
• Hands‑on, comfortable visiting clients, training teams and managing day‑to‑day relationships.
• Results‑oriented, organized and able to adapt strategies to meet targets.
• Valid driving licence.

Required skills

What we offer

• Pet‑friendly office environment.
• Discounts on Emma products.
• Health insurance including dental coverage.
• 24 vacation days per year.
• Multicultural, international work environment.
• Company events that foster meaningful connections.
• Ownership, trust and support from day one to grow your career.