Senior Executive Assistant – Luxembourg

About the role

The European Investment Bank is seeking a (Senior) Executive Assistant to support the Ombudsperson at its Luxembourg headquarters. The role provides high‑level administrative and coordination support, enabling the Ombudsperson to focus on institutional responsibilities in a confidential and multicultural environment.

Key responsibilities

• Plan and organise missions, high‑level meetings, receptions and business trips, including travel arrangements and documentation.
• Independently manage and optimise the Ombudsperson’s agenda, assess priorities and adjust schedules as issues arise.
• Act as the central liaison between the Office of the Ombudsperson and internal/external stakeholders, ensuring timely and confidential information exchange.
• Handle correspondence, draft replies and ensure follow‑up within deadlines.
• Prepare, quality‑check and submit documents for the Ombudsperson’s review and approval.
• Maintain electronic and paper filing systems, guaranteeing data quality and easy retrieval.
• Provide ad‑hoc administrative support, research assistance and event organisation as required.

Required profile

• Proven ability to work autonomously on non‑routine and sensitive matters.
• Strong judgement, prioritisation skills and discretion in handling confidential information.
• Excellent organisational skills and capacity to manage competing demands.
• Willingness to accompany the Ombudsperson on missions to other EIB Group offices.

Required skills

What we offer

• Opportunity to work in a truly international and multicultural environment.
• Relocation support for successful candidates.
• Three‑year fixed‑term contract with a clear career path within the EIB.