Porto Site Lead – Trust & Safety

About the role

We are looking for a Porto Site Lead to keep our Trust & Safety pipeline healthy during EU hours and ensure seamless collaboration between our Porto site and U.S. teams. The role will champion safety operations, translate local signals into global actions, and communicate changes clearly across the organization.

Key responsibilities

• Act as the Porto advocate for safety operations, turning local insights into global actions and guiding teams to adopt lasting improvements.
• Chair the Porto Leadership Council, partner with Admin/HR, and represent the needs of all Porto teams in strategic decisions.
• Coordinate work flow between Porto and the U.S., reporting to the Director of Trust & Safety Operations.
• Lead through influence with dotted‑line relationships, with potential to expand into direct people‑lead responsibilities.

Required profile

• 7–10 years of experience in Trust & Safety, risk, operations or a related field, including regional leadership responsibility.
• Proven track record of improving operational performance using data‑driven problem solving.
• Experience leading teams or sites in the EU/UK region and managing vendors or BPOs.
• Fluent in English and Portuguese, able to convey complex safety decisions in plain language.
• Comfortable working in a global matrixed environment and familiar with EU/UK online safety expectations.

What we offer

• Competitive salary (€4,116 – €6,183 per month) paid over 14 months.
• Equity participation and performance‑based bonuses.
• Comprehensive healthcare, parental leave, sick leave and pension contributions.
• Generous vacation, company holidays and recharge days.
• Lifestyle and learning‑and‑development stipends.