Oficial de Seguridad Bilingüe – Control de Acceso

About the role

Allied Universal is seeking a bilingual Security Officer to provide access control and protection services at a hotel in Puerto Rico. The role involves safeguarding guests, employees, and assets across multiple industries while delivering excellent customer service in both Spanish and English.

Key responsibilities

• Perform regular and random patrols of the premises and perimeter.
• Enforce site‑specific security policies and respond to emergencies when needed.
• Assist visitors and employees at reception, ensuring proper credentialing.
• Communicate calmly and effectively during incidents or critical situations.
• Document incidents and submit reports according to company procedures.

Required profile

• At least 21 years old.
• High school diploma or equivalent, or five years of verifiable experience.
• Fluent in spoken and written Spanish and English.
• Valid Puerto Rico driver’s license.
• Willingness to work rotating weekly schedules.
• Pass background check, drug screening, and any required licensing.

Required skills

• Strong customer‑service orientation.
• Effective bilingual communication (Spanish/English).
• Ability to remain calm under pressure.

What we offer

• Full‑time rotating schedule aligned with personal goals.
• Paid ongoing training and professional growth opportunities.
• 401(k) plan (eligible participants).
• Paid sick leave and vacation in accordance with local labor laws.
• Weekly direct‑deposit pay (every Thursday).
• Access to digital scheduling and training platforms.
• Employee discounts on dining and entertainment.
• Hourly wage of $11.00.