Key Account Manager – Food Retail (Portugal)

About the role

We are seeking a Key Account Manager to lead our Food Retail national accounts in Portugal. The role involves driving commercial performance, building strong customer relationships and delivering profitable growth across the Food channel.

Key responsibilities

• Manage assigned national retail accounts, ensuring achievement of business objectives and KPIs.
• Develop and lead the Annual Account Plan / Joint Business Plan with a long‑term strategic focus.
• Identify opportunities and risks, propose action plans to drive profitable growth.
• Negotiate annual agreements, commercial conditions and promotional calendars with key retail customers.
• Collaborate with Trade Marketing, Commercial Finance, Demand Planning, Business Intelligence and Point‑of‑Sale teams to align and execute plans.
• Monitor P&L, forecasting and sales data to ensure targets are met.

Required profile

• Commercially driven, analytical and proactive professional.
• Strong understanding of the retail environment and FMCG sector.
• Proven experience managing retail customers and building trusted relationships.
• Excellent negotiation skills and ability to handle complex conversations.
• Structured, detail‑oriented and able to work cross‑functionally.
• Curiosity about market trends, competitor dynamics and customer business models.

Required skills