Key Account Manager – B2B Retail (Porto/Lisbon/Galicia)

About the role

We are looking for an experienced Key Account Manager to drive growth and long‑term success for our B2B customers in Portugal and Galicia. Based in Porto, you will work across an omnichannel retail environment, offering tailored solutions for business, warehouse and office equipment.

Key responsibilities

• Develop and maintain strategic partnerships to ensure long‑term customer success.
• Create and execute customer development plans together with sales and other departments.
• Lead new projects using an omnichannel approach and provide expert consulting.
• Expand the customer base and represent the company at trade fairs.
• Monitor sales performance and optimise results through KPI analysis.
• Lead contract negotiations and implement e‑procurement solutions.
• Maintain accurate customer records for seamless stakeholder management.

Required profile

• Proven track record in Key Account Management.
• Strong relationship‑building skills at all organisational levels.
• Sales experience with a customer‑focused, solution‑driven approach.
• Technical proficiency in planning documents and equipment specifications.
• Highly organised, ambitious and success‑oriented team player.
• Class B driving licence and willingness to travel.
• Native Portuguese speaker; advanced English and Spanish preferred.

Required skills

What we offer

• Opportunity to lead transformation and shape company success.
• Access to cross‑company networks and development programmes via TAKKT AG and Haniel Group.
• Competitive fixed salary plus performance‑based bonuses.
• Flexible and mobile working arrangements supporting work‑life balance.