IT Service Desk – Hybrid – Porto
Randstad Portugal · Porto
Job description
About the role
We are seeking an IT Service Desk professional to provide business support for a leading global fashion multinational. The role ensures operational continuity across store operations in seven countries, directly influencing sales performance.
Key responsibilities
- Resolve critical store support incidents to avoid sales blockers.
- Perform rapid troubleshooting of connectivity, hardware, and software issues.
- Support POS hardware and software, including terminals, printers, and scanners.
- Maintain network services such as VPN and router configurations.
Required profile
- 1‑2 years of operational support experience.
- Hands‑on experience with POS hardware/software.
- Solid understanding of networking concepts (VPN, routers) and troubleshooting.
- Technical IT degree is desirable.
- Fluency in Spanish, French or Polish is a plus.
Required skills
- POS terminals
- POS printers
- POS scanners
- VPN
- Router configuration
- Troubleshooting
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Published 1 month ago
Expires 1 week from now
47 views · 0 interested
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Randstad Portugal
Porto