Head of JoomAI – AI Product Leader

About the role

Joom Group is launching JoomAI, an AI‑powered operating system for e‑commerce merchants. As Head of JoomAI you will own the product vision, build the core team and drive the creation and scaling of this intelligent assistant.

Key responsibilities

• Define and execute the product strategy and roadmap for JoomAI.
• Build and expand integrations with external platforms such as ERP systems, Mercado Livre, WhatsApp, turning JoomAI from a simple assistant into an autonomous operator.
• Collaborate directly with e‑commerce sellers to identify high‑value use cases and translate them into product decisions.
• Design and ship AI agents and automated workflows that solve recurring seller problems.
• Lead a focused product and engineering team to deliver on roadmap milestones.

Required profile

• Proven senior leadership experience in a startup or high‑growth tech company.
• 5+ years in product management or engineering, with at least 2 years owning a product end‑to‑end.
• Hands‑on experience with large language models (LLMs) and AI agents, including evaluation of quality and failure modes.
• Strong engineering background to define specifications, assess timelines and evaluate integration complexity.
• Exceptional strategic thinking, problem‑solving and decision‑making abilities.

Required skills

• Large Language Models (LLMs)
• AI agents
• Software engineering
• System integration
• ERP integration

What we offer

• Competitive compensation: base salary, performance‑based bonuses and stock options.
• Office‑first model with flexible hours and up to 52 remote days per year, plus 22 days paid annual leave.
• Full relocation support for employees and families.
• Comprehensive health insurance (including dental) for employees and children, daily meal allowance and 100% paid sick leave.
• Opportunities for promotion, professional training, English courses and cross‑country collaboration.
• Annual team‑building activities, knowledge‑sharing workshops and a strong team culture.