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Guest Arrival Ambassador (Bagageiro)

W Hotels · Albufeira

🇬🇧 English

Job description

About the role

The Guest Arrival Ambassador, also known as a Bagageiro, creates the first and last impression for hotel guests. Working at a Marriott property in Albufeira, you will welcome guests, assist with luggage, and ensure a smooth arrival and departure experience that leaves a lasting positive memory.

Key responsibilities

  • Greet guests upon arrival and departure, providing a warm and professional welcome.
  • Assist with luggage handling, moving items up to 50 lb unaided and up to 75 lb with assistance.
  • Process operational tasks such as check‑in/check‑out support, report completion, and handling guest requests.
  • Share local area highlights and answer guest questions about the hotel and surrounding attractions.
  • Maintain a safe, clean, and organized work environment while adhering to company policies.

Required profile

  • High school diploma or equivalent (GED).
  • No prior work experience required.
  • Ability to stand, walk, and move for extended periods.
  • Willingness to work full‑time in an on‑site hotel environment.

Required skills

  • Physical ability to lift and carry luggage as described.

Questions fréquentes

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Published 2 months ago

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W Hotels

Albufeira