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French Content Moderator

Accenture · Lisbonne

🇬🇧 English

Job description

About the role

Accenture’s Trust & Safety team is looking for a French Content Moderator to help keep online platforms safe and improve the quality of user‑generated content. You will review a variety of media, including profiles, audio, video and text, while supporting the well‑being of the community.

Key responsibilities

  • Review, classify and remove content according to client guidelines using dedicated tools and channels.
  • Stay up‑to‑date with evolving client policies and guidelines.
  • Investigate, resolve and forward complex content issues to the broader Trust & Safety team.
  • Advocate for the user community and participate in process‑improvement initiatives.
  • Engage in continuous training and workgroup discussions to enhance performance.
  • Handle socially sensitive topics to maintain safe online environments.

Required profile

  • French language proficiency at C1 level or higher.
  • English language proficiency at B2 level or higher.
  • Strong emotional resilience, stress‑management and coping skills.
  • Objective decision‑making without personal bias.
  • High attention to detail and ability to synthesize information from multiple sources.
  • Critical thinking and solid decision‑making abilities.
  • Deep familiarity with internet culture and awareness of political/social contexts in the supported market.
  • Ability to work both independently and as part of a team, with flexible shift availability.

Required skills

    What we offer

    • Access to Accenture’s well‑being support program tailored for Trust & Safety professionals.
    • Opportunities for skill development through continuous training.
    • A role that makes a tangible impact on online safety and society.

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    Published 3 months ago

    40 views · 0 interested

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    Accenture

    Lisbonne