This job is no longer available
This job expired on 16/07/2026. It no longer accepts applications.
Client Advisor – Temporary Support
Prada Group · Lisbonne
Job description
About the role
As a Client Advisor you will act as the brand’s ambassador, delivering a unique in‑store experience that builds customer loyalty and drives sales. This temporary support position focuses on fostering strong relationships with shoppers and guiding them through the brand’s world.
Key responsibilities
- Welcome and serve customers, ensuring an excellent in‑store experience at all times.
- Develop and maintain client relationships using a personalized approach, CRM, and digital tools.
- Proactively cross‑sell across departments to meet individual sales targets and KPIs.
- Stay up‑to‑date with fashion trends, competitors, and product knowledge.
- Handle customer complaints effectively, escalating to the line manager when needed.
- Maintain high standards of shop‑floor presentation, visual displays, and stock procedures.
- Contribute to store security and help prevent product theft.
Required profile
- Passion for human relations, sales, and luxury/fashion environments.
- Proven experience building long‑lasting client relationships.
- Ability to work both independently and as part of a team.
- Excellent communication and interpersonal skills.
- Fluent spoken English.
Required skills
What we offer
- Opportunity to represent a prestigious brand.
- Dynamic retail environment with a focus on personal development.
- Temporary contract providing valuable experience in luxury retail.
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Prada Group
Lisbonne
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