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Client Advisor – Temporary Support

Prada Group · Lisbonne

🇬🇧 English

Job description

About the role

As a Client Advisor you will act as the brand’s ambassador, delivering a unique in‑store experience that builds customer loyalty and drives sales. This temporary support position focuses on fostering strong relationships with shoppers and guiding them through the brand’s world.

Key responsibilities

  • Welcome and serve customers, ensuring an excellent in‑store experience at all times.
  • Develop and maintain client relationships using a personalized approach, CRM, and digital tools.
  • Proactively cross‑sell across departments to meet individual sales targets and KPIs.
  • Stay up‑to‑date with fashion trends, competitors, and product knowledge.
  • Handle customer complaints effectively, escalating to the line manager when needed.
  • Maintain high standards of shop‑floor presentation, visual displays, and stock procedures.
  • Contribute to store security and help prevent product theft.

Required profile

  • Passion for human relations, sales, and luxury/fashion environments.
  • Proven experience building long‑lasting client relationships.
  • Ability to work both independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Fluent spoken English.

Required skills

    What we offer

    • Opportunity to represent a prestigious brand.
    • Dynamic retail environment with a focus on personal development.
    • Temporary contract providing valuable experience in luxury retail.

    Questions fréquentes

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    Published 4 months ago

    25 views · 0 interested

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    Prada Group

    Lisbonne