Wholesale Account Manager (Remote – Portugal)

About the role

The Wholesale Account Manager will own and develop relationships with assigned retail accounts, driving sales and ensuring seamless order fulfillment. Working remotely from Portugal, you will collaborate cross‑functionally to deliver high‑quality customer service and meet revenue targets.

Key responsibilities

• Manage and grow an assigned portfolio of wholesale retail accounts.
• Build relationships with buyers, planners and merchandising teams.
• Identify opportunities to increase sales and expand product placement.
• Enter and manage customer orders through EDI systems and customer portals.
• Coordinate with operations, purchasing and fulfillment to ensure accurate, on‑time shipments.
• Resolve order issues, inventory shortages and customer concerns quickly.
• Monitor account performance and maintain accurate sales forecasts.
• Travel to customer meetings, retail locations and 4–6 furniture markets or trade shows each year.

Required profile

• Bachelor's degree or equivalent experience.
• 3–5 years of wholesale account management or outside sales experience, preferably in home décor, furniture or consumer products.
• Proven ability to grow sales and manage large retail accounts.
• Strong organizational skills with attention to detail.
• Willingness to travel as required.

Required skills

• Advanced Excel skills.
• Proficiency with Microsoft Office.
• Experience with CRM systems.
• Familiarity with EDI (Electronic Data Interchange) platforms.
• Use of retailer order portals.