Video Content Analyst (Turkish-speaking)

About the role

A leading professional services company, represented by Cross Border Talents, is looking for a Video Content Analyst in Oeiras, near Lisbon. The role reviews user reports on website content and flags non-compliant material, working 24/7 in three shifts, seven days a week. Candidates must hold a Portuguese residence permit or be EU citizens.

Key responsibilities

• Review user reports regarding website content
• Analyze and identify content that does not meet requirements and flag it for action in a timely manner
• Make balanced decisions and help resolve inquiries according to defined policies and procedures
• Use market-specific knowledge to spot and scope solutions that improve support for the user community
• Review sensitive content, sometimes involving graphic or disturbing subject matter

Required profile

• Fluency in Turkish (at least C1 level, ideally native)
• B2 level of English
• Availability to work in 3 shifts, 7 days a week (24/7 availability)
• Portuguese residence permit or EU citizenship
• Neutral mindset towards alternative video content that needs classification

Required skills

• Excellent verbal and written communication and interpersonal skills
• Quick learner, adaptable to new processes, concepts and skills
• Strong organizational and time management skills
• Strong attention to detail and accuracy

What we offer

• Pleasant working atmosphere and a rapidly expanding global organization
• Professional development and a clear career path
• Training and development opportunities
• Competitive salary and relocation allowance and assistance (only for candidates moving from outside Portugal)
• Free shuttle service to work
• Free fruit, coffee, tea and water