Transformation Manager – Investments

About the role

Marsh is looking for a Transformation Manager to join its Global Services Delivery (GSD) Investments team, part of the People and Investment business. The role is based in Lisbon, Portugal, and is hybrid, with at least three days a week spent in the office. You will drive innovation and digital transformation across the Investments business, identifying opportunities, building a transformation pipeline and leading strategic initiatives.

Key responsibilities

• Own the innovation and transformation agenda for Investments, identifying opportunities and building a strong pipeline of initiatives.
• Lead strategic pilots and transformation projects focused on automation and AI, delivering measurable business value.
• Set project roadmaps, milestones and success metrics, and track delivery against business outcomes.
• Partner with business and technical teams to design and deliver scalable, maintainable solutions.
• Support capability building by mentoring teams and strengthening transformation skills across the organization.
• Promote a culture of innovation, continuous improvement and operational excellence.
• Act as the main point of contact for innovation and transformation delivery across Investments and GSD Portugal.

Required profile

• A degree in Technology, Engineering, Business, Management or a related field; a transformation specialization is highly valued.
• Fluent English, spoken and written.
• Proven experience leading transformation, automation or AI initiatives.
• Track record of driving innovation and change in complex global environments.
• Ability to work across global teams and matrix structures.

Required skills

• Strong project and program management skills: planning, prioritization, stakeholder management and delivery.
• Ability to connect business and technical teams to define and implement scalable solutions.
• Strong communication and influencing skills across all levels of the organization.

What stands out: hands-on experience scaling AI and automation solutions with measurable ROI, building innovation pipelines, leading transformation programs across geographies, translating strategy into delivery plans, and delivering in regulated or highly complex settings.

What we offer

• Professional development opportunities and supportive leaders.
• A vibrant, inclusive culture with a range of career opportunities.
• Benefits and rewards designed to support well-being.