Technical Writer (Documentation for Smart Home Products)

About the role

Nabu Casa is seeking a Technical Writer to own the documentation experience for its hardware and cloud products. You will translate complex technical concepts into clear, user‑friendly guides that help a global community of smart‑home enthusiasts and developers succeed independently.

Key responsibilities

• Own end‑to‑end documentation for Nabu Casa hardware and cloud, ensuring accuracy, freshness, and discoverability.
• Plan and deliver docs for new features, integrations, and releases in sync with product shipping cycles.
• Collaborate directly with engineers to research, verify, and author technical content.
• Audit existing documentation, flag outdated material, fill gaps, and improve structure and tone.
• Define and maintain documentation standards, style guides, and templates for community contributions.
• Triage feedback from the community, support, and internal teams, prioritising improvements that boost user outcomes.
• Track documentation quality signals and report on trends regularly.

Required profile

• Strong technical writing background with a portfolio of developer or product documentation.
• Ability to read and understand code (Python, YAML, REST APIs) sufficiently to produce accurate content.
• Good understanding of smart‑home hardware and electronics, capable of basic troubleshooting.
• Experience with docs‑as‑code workflows (Git, Markdown, static site generators).
• High autonomy, self‑direction, and ability to earn trust of engineers and users.

Required skills

• Python
• YAML
• REST APIs
• Git
• Markdown
• MkDocs
• Docusaurus