SPA Therapist (Freelance Basis)

About the role

Four Seasons Lisbon is looking for a freelance SPA therapist to deliver massage, facial, body and other wellness treatments in the hotel's spa, guest suites and other appropriate locations. The role combines hands-on therapy with guest service, product knowledge and support of the spa's daily operations.

Key responsibilities

• Handle guest interactions with a high level of hospitality, accommodate special requests, resolve complaints and answer inquiries about spa services.
• Provide massage, facial, body treatments and other wellness therapies, and recommend and upsell treatments, packages and retail items sensitively.
• Communicate with guests, adapt to their needs and suggest follow-up options.
• Know the benefits, indications and contraindications of each treatment and apply professional products safely and accurately.
• Set up and maintain spa treatment rooms and keep supplies stocked.
• Support the spa front desk and fitness areas, and coordinate with the Head Spa Therapist and Spa Manager.
• Carry out other reasonable duties, including redeployment to other departments if needed.

Required profile

• Certified training in massage/beautician.
• Practical experience in a spa, clinic or luxury hospitality environment.
• Fluency in English and Portuguese; additional languages are an advantage.
• Legal right to work in Portugal.
• Outgoing, flexible and proactive, with strong attention to detail and a passion for wellness.

Required skills

• Additional training in lymphatic drainage, reflexology or deep tissue is highly valued.
• Solid knowledge of hygiene, safety and spa protocols.
• Ability to adapt to different techniques and treatment styles.