Solution Consultant, Iberia

About the role

The Solution Consultant is a senior individual contributor who leads the technical pre‑sales motion for new‑logo opportunities across the Iberia region. Working closely with Account Executives and Account Managers, you will act as the trusted technical advisor, guiding prospects through discovery, solution design, proof of concept and proposal stages.

Key responsibilities

• Own end‑to‑end technical pre‑sales activities for assigned deals, from discovery and architecture assessment to solution design, PoC, effort estimates and technical closure.
• Serve as the definitive authority on Omilia’s platform, ensuring all proposals are architecturally sound, deliverable and accurately scoped.
• Build and maintain trusted relationships with technical decision‑makers and enterprise architects at strategic accounts.
• Develop differentiated solution narratives that address each prospect’s environment, constraints and automation goals.
• Collaborate with Demo Engineers to deliver impactful demonstrations that substantiate solution proposals.
• Lead the technical sections of RFP/RFI responses, coordinating input from Product, Engineering, Security and Professional Services.
• Maintain up‑to‑date knowledge of the competitive landscape, including legacy IVR and emerging conversational AI solutions.

Required profile

• Proven experience as a senior pre‑sales or solution consultant in the contact‑centre or conversational AI space.
• Strong ability to translate complex technical architectures into clear, business‑focused proposals.
• Excellent communication and advisory skills with senior technical stakeholders.
• Track record of driving technical win rates and delivering high‑quality solutions.

Required skills

What we offer

• Opportunity to shape AI‑driven contact‑centre transformations for leading enterprises in Iberia.
• Collaborative environment with close partnership between sales, product and engineering teams.
• Competitive compensation package and professional development support.