Senior Specialist – Channel Partners Digital Engagement & Partner Value

About the role

The Channel Partners team is looking for a Senior Specialist to support the growth of the Channel Partner ecosystem by scaling partner engagement through digital capabilities, insights and value realisation. This is a hands‑on, execution‑focused role that sits at the intersection of Channel Partner engagement and product management, based in the Mastercard Lisbon hub.

Key responsibilities

• Promote onboarding of Channel Partners onto digital platforms, using data‑driven insights to identify and prioritise target accounts.
• Support onboarding waves, track progress and remove blockers to accelerate activation.
• Build and maintain dashboards and recurring reports on engagement KPIs for the team and leadership.
• Run funnel analysis, reactivation campaigns and account hygiene to lift conversion and sustained engagement.
• Support delivery of new digital capabilities and partner‑facing insights, while maintaining content governance for a high‑quality partner experience.

Required profile

• Strong analytical skills, ideally with experience in growth, onboarding performance and product management.
• Highly organised and detail‑oriented, able to manage high‑volume, multi‑step operational processes accurately.
• Intermediate knowledge of analytics tools and familiarity with HTML.
• Bachelor’s degree required.

Required skills

• HTML
• Analytics tools