Salesforce Architect – Enterprise CRM Solutions

About the role

We are seeking a seasoned Salesforce Architect to define and govern the architectural vision for our customer service and CRM solutions across the Salesforce ecosystem. The role will shape scalable designs, data models, integration patterns, and governance standards to deliver business capabilities consistently and efficiently.

Key responsibilities

• Define target architecture and strategic roadmap for Salesforce‑based solutions.
• Design scalable, maintainable application, data, and integration architectures.
• Establish and enforce architecture standards, governance practices, and design principles.
• Lead design of complex CRM and customer‑service capabilities across multiple domains.
• Define data models, security models, and information architecture.
• Create integration strategies linking Salesforce with enterprise applications and external services.
• Collaborate with product managers, business analysts, and development teams to translate requirements into technical solutions.
• Provide technical leadership throughout the solution lifecycle and ensure compliance with security, performance, and scalability requirements.
• Evaluate new Salesforce capabilities and recommend platform improvements.

Required profile

• Strong experience as a Salesforce, Solution, or Technical Architect.
• Deep knowledge of Sales Cloud and Service Cloud.
• Proven track record designing enterprise‑scale CRM solutions.
• Excellent communication and documentation skills in English.

Required skills

• Salesforce platform
• Sales Cloud
• Service Cloud
• Data modeling
• Security architecture
• Platform governance
• Integration patterns and APIs
• Enterprise architecture principles
• Agile delivery methodologies

What we offer

• Food tickets
• Health insurance
• Training and certification vouchers
• Work‑life balance initiatives
• Referral program
• Birthday off
• Give‑back day for community service