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Esta oferta expirou em 24/08/2026. Já não aceita candidaturas.
Remote Junior French Speaking Customer Support
CallForTalents · Braga
Descrição do cargo
About the role
We are looking for a motivated Junior Customer Support Representative who will work remotely to assist French‑speaking customers. The role involves handling inquiries via phone, email and chat, ensuring a friendly and professional experience for every client.
Key responsibilities
- Respond to customer inquiries through phone, email and live chat.
- Provide product information, resolve order issues and answer general questions.
- Escalate complex cases to senior team members when necessary.
- Document all interactions accurately in the CRM system.
- Maintain high levels of customer satisfaction by delivering effective solutions.
Required profile
- Fluency in French at C2 level.
- Good command of English (minimum B2).
- Strong problem‑solving abilities and empathy for customers.
- Availability to work remotely from the Braga to Coimbra area.
Required skills
What we offer
- Competitive salary and benefits package.
- Private health insurance.
- Paid training and continuous support.
- Friendly, supportive work environment.
- Opportunities for career advancement.
Questions fréquentes
Motivo do reporte
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Salários, guias e pesquisas em Portugal.
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CallForTalents
Braga
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