Quality Assurance Analyst – Arabic (12‑Month Fixed‑Term)

About the role

The TikTok Product EMEA AI Data Service and Operations (ADSO) team is looking for an Arabic‑speaking Quality Assurance Analyst on a 12‑month fixed‑term contract. You will work closely with cross‑functional teams to ensure the quality and safety of data annotation and search operations for TikTok’s international products.

Key responsibilities

• Deliver high‑performance QA standards across multiple projects, establishing best‑practice models.
• Facilitate regular calibration meetings with stakeholders to maintain knowledge and quality standards.
• Collaborate with the Policy point of contact to disseminate policy updates and address policy questions.
• Perform daily audits, analyse errors, and provide feedback to relevant teams.
• Compile and deliver performance data reports to SMEs and management.
• Conduct root‑cause analysis escalations and propose process improvements.
• Participate in policy briefings to ensure alignment with local cultural, socio‑political conditions.
• Support queue moderation, knowledge quizzes, and temporary market coverage as needed.
• Assist onboarding teams in developing training SOPs and legacy planning.

Required profile

• Minimum 1 year of QA or trust‑and‑safety experience in a major tech or media company.
• Strong strategic thinking and decision‑making abilities in complex situations.
• Understanding of labeling business logic and upstream/downstream workflows.
• High proficiency in Arabic.

Required skills

What we offer

• 12‑month fixed‑term contract with exposure to cutting‑edge AI data services.
• Opportunity to shape QA best practices for a global product.
• Collaboration with diverse, cross‑functional teams.