Provision Utility (M/F)

About the role

Mystic Cruises, an expedition ocean cruise line based in Porto, is looking for a Provision Utility (M/F) to support the Provision Master on board its ships. The role covers store room and provisioning tasks, inventory checks and coordination with the crew, within a contract.

Key responsibilities

• Assist the Provision Master in all required tasks.
• Make sure requested items do not exceed the ship's storage capacity or affect its safety.
• Follow cleaning procedures and maintenance of all store rooms and provision areas.
• Distribute items to departments as ordered or instructed by the supervisor.
• Follow USPH standards at all times.
• Organize and take part in loadings with the Provision Master, according to company policy and USPH standards.
• Receive, issue and spot-check all hotel-related items in store.
• Carry out a full bonded inventory every month as per policy.
• Handle maintenance issues in the provision area and follow up on work orders promptly.
• Attend regular meetings with the Provision Master and carry out other assigned duties.
• Safety: use personal protective equipment, handle hazardous materials safely, practice safe lifting techniques, know the ship's emergency plans and take part in lifeboat drills.

Required profile

• At least one year of experience in a hotel or one year on a cruise ship in a similar position.
• Fluent spoken English.
• Excellent organizational skills and attention to detail.
• Leadership skills and the ability to communicate and implement corrective actions diplomatically.
• Outgoing personality, positive attitude and calmness under pressure.