Project Manager – Business Improvement & Technology Implementation

About the role

The Project Manager role is responsible for leading business improvement, technology and platform implementation projects from initiation through completion. This role ensures projects are delivered on time, within scope and budget, and in compliance with enterprise governance, security, and regulatory requirements.

Key responsibilities

• Define project scope, objectives, deliverables and success metrics with business and technology stakeholders.
• Develop and maintain detailed project plans, schedules, budgets and forecasts aligned with EPMO standards.
• Coordinate cross‑functional teams, including internal IT groups and external vendors, to ensure timely execution.
• Manage vendor performance, milestones, dependencies and contractual commitments.
• Track progress, risks, issues and financials; recommend and implement corrective actions.
• Ensure compliance with governance, security standards, internal controls and audit requirements.
• Support business analysis by clarifying requirements and aligning technology solutions.
• Provide regular status reporting to sponsors, steering committees and senior leadership.

Required profile

• Bachelor’s degree in Information Systems, Business, Industrial Engineering, Finance or related field.
• 3+ years experience managing technology or platform implementation projects.
• Strong understanding of project planning, execution control, risk management and financial tracking.
• Ability to communicate effectively with technical and non‑technical stakeholders.
• Experience managing third‑party vendors and system integrators.

Required skills

• Microsoft Project
• Planner
• Jira
• Asana
• Clickup
• Smartsheet
• ERP and CRM systems
• Workflow automation platforms
• Waterfall, Agile and Hybrid delivery approaches