Order to Cash Analyst (m/f)

About the role

Join ALEBS, the global business services hub of Air Liquide, as an Order to Cash Analyst. You will manage cash flow, resolve customer queries, and support financial health across the fast‑growing AMEI region.

Key responsibilities

• Analyze and follow up on customer accounts to ensure on‑time payment collection and reduce Days Sales Outstanding.
• Investigate historical data to set credit limits and support optimal customer contracts.
• Engage with customers via professional channels to resolve financial queries and collect unpaid invoices.
• Prepare write‑off and bad‑debt recommendations for the Legal department.
• Process customer refund requests and release sales orders for the Sales team.
• Collaborate with Billing to resolve invoicing issues and issue account statements and dunning letters.
• Achieve monthly collection targets and develop KPIs to mitigate financial risks.

Required profile

• Degree in Accounting, Finance, Management or Economics (nice to have).
• More than 1 year of experience in a similar Order to Cash or cash‑flow role.
• Experience in a Global Business Services Center or fast‑paced multinational company is a strong advantage.
• Intermediate to professional fluency in English (written and spoken); additional language skills are a key differentiator.

Required skills

• Proficiency in financial analysis and account management.
• Strong knowledge of credit limit assessment and DSO reduction techniques.