Medical Information Lead

About the role

We are seeking a Medical Information Lead to oversee safety data processing and pharmacovigilance activities across multiple service lines. The role combines case management, regulatory support, and mentorship of junior staff within a fast‑paced global environment.

Key responsibilities

• Process and manage safety cases, including adverse event intake, data entry, coding, narrative writing, quality review and follow‑up.
• Assess case reportability and support regulatory submissions within required timelines.
• Perform pharmacovigilance activities in line with SOPs, regulatory requirements and project‑specific guidelines.
• Support Safety Surveillance, Risk Management, Safety Publishing and Medical Information services as needed.
• Maintain high standards of quality, compliance, productivity and delivery.
• Provide training, mentoring and day‑to‑day support to less experienced team members.
• Monitor project progress, metrics and operational performance, escalating issues when required.
• Collaborate with project management, clinical, data management, investigators and clients to resolve project‑related issues.
• Contribute to process improvements, training initiatives and departmental goals.
• Participate in audits, inspections and continuous improvement activities.
• When required, perform medical review of non‑serious adverse events ensuring data quality and regulatory compliance.

Required profile

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Healthcare or a related scientific discipline.
• Up to 5 years of relevant experience, including up to 3 years in pharmacovigilance.
• Strong understanding of pharmacovigilance processes, case management and safety regulations.
• Excellent knowledge of medical terminology and safety databases.
• Strong organizational, time‑management and problem‑solving abilities.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities while maintaining high accuracy and quality.
• Proven capability to work independently and collaboratively in a fast‑paced environment.

Required skills

• Microsoft Office
• Web‑based applications
• Pharmacovigilance databases