Manufacturing Documentation Clerk

About the role

The Manufacturing Documentation Clerk provides essential administrative and clerical support to the manufacturing department of Aspen Surgical. Working the 4th shift (Friday‑Sunday, 6 am‑6 pm), the role ensures accurate documentation, training coordination, and production reporting to maintain high quality and efficiency.

Key responsibilities

• Prepare, type, and distribute technical and confidential documents, presentations, brochures, and promotional material.
• Assist in training manufacturing personnel, create training packets, coordinate rooms and resources, and maintain training records.
• Generate daily, weekly and monthly production reports on efficiency, scrap, productivity and inventory; process punch‑out orders.
• Maintain Device History Records (DHR), conduct audits, and perform production analysis to achieve 100 % efficiency.
• Support payroll processes by editing timesheets and distributing weekly payroll statements for first and second shifts.
• Coordinate coolant system maintenance, arranging internal and external resources.
• Handle routine clerical duties: answer phones, screen calls, schedule appointments, and act as liaison across all personnel levels.
• Create requisitions for supplies, ensure compliance with safety policies, QSR, ISO 13485, Canadian MDR and other regulations.
• Prepare official documents for archiving with third‑party vendors and participate in improvement projects as assigned.

Required profile

• High school diploma with at least five years of administrative experience, or an associate degree in Secretarial Sciences/Business Administration.
• Two years of experience in the medical‑device or pharmaceutical industry is preferred.
• Bilingual ability is an advantage.
• Willingness to work the 4th shift schedule.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.
• Proficiency with Microsoft PowerPoint.
• Proficiency with Microsoft Access.