Manager, Account Management

About the role

PandaDoc is looking for a Manager, Account Management to lead a team of up to eight Account Managers across SMB and Commercial segments, primarily in the EMEA region. You will be responsible for driving performance, growth, and career development while ensuring a high‑performing sales culture.

Key responsibilities

• Manage, coach, and develop a team of Account Managers, overseeing hiring, training, and performance reviews.
• Own weekly, monthly and quarterly forecasting for direct reports and ensure accurate pipeline visibility.
• Foster a fun, learning‑focused environment that drives sales excellence and goal attainment.
• Identify strengths and weaknesses of reps, provide expert coaching, and build sustainable, high‑performing teams.
• Collaborate cross‑functionally with Customer Success and other departments to drive adoption, retention, and growth.
• Take ownership of core problems, propose solutions, and drive accountability for outcomes.

Required profile

• 1‑5 years of management experience, preferably in B2B SaaS sales.
• Proven track record of consistent performance in a fast‑growing environment.
• Experience with co‑selling on inside sales cycles and value‑based selling.
• Strong communication, cross‑functional collaboration, and problem‑solving abilities.
• Emotional intelligence, empathy, and a continuous learning mindset.

Required skills

What we offer

• Work‑life balance and a supportive, transparent company culture.
• Opportunities for professional growth within a rapidly expanding global team.
• Access to an all‑in‑one document workflow automation platform used by over 65,000 organizations.