Key Account Manager Portugal

About the role

As a Junior Account Manager at Glovo Portugal, you will support the management of top partner accounts, ensuring a seamless experience for both partners and customers. You will work closely with internal teams and senior managers to translate partner feedback into actionable improvements.

Key responsibilities

• Collect insights from partners and turn them into process enhancements.
• Gather feedback from stores and use it to raise service standards.
• Forecast and monitor key account metrics.
• Collaborate with all departments in Glovo Portugal and occasionally with global teams on temporary projects.
• Assist senior account managers with partner‑related challenges.

Required profile

• 1‑2 years of experience in sales or marketing (FMCG experience is a plus).
• Strong communication skills and data‑driven mindset.
• Proficiency in Portuguese and English.
• Immediate availability is advantageous.
• Excellent people skills for interacting with external stakeholders.

Required skills

• MS Office
• Looker (optional but preferred)
• Salesforce (optional but preferred)

What we offer

• Private health insurance.
• Monthly Glovo credit.
• Hybrid work model – two days remote per week and up to three weeks per year from anywhere.
• Personal days off.
• Online therapy and wellbeing benefits.