Key Account Manager – Out of Home (OOH)

About the role

We are looking for a dynamic Key Account Manager – Out of Home (OOH) to lead commercial strategy for a portfolio of customers in the OOH channel. You will own customer performance, profitability and drive new growth opportunities while strengthening strategic partnerships.

Key responsibilities

• Develop and execute customer strategies and annual commercial plans aligned with business objectives.
• Own customer P&L, forecasting, budget and trade investment planning.
• Lead Joint Business Planning initiatives with customers to drive profitable growth.
• Identify and pursue new listings, distribution expansion and new business across the OOH channel.
• Negotiate commercial agreements and create fact‑based proposals.
• Monitor sales, profitability, distribution, availability and visibility KPIs, implementing corrective actions as needed.
• Collaborate with Finance, Supply Chain, Trade Marketing and Demand Planning to ensure flawless execution.
• Analyse customer insights, market trends and competitor activity to refine the Route‑to‑Market strategy.

Required profile

• Proven experience in Key Account Management, Account Management or Business Development, preferably in FMCG, Foodservice or Away‑From‑Home sectors.
• Strong commercial acumen with ability to balance customer needs and business objectives.
• Excellent negotiation, analytical and data‑driven decision‑making skills.
• Comfortable managing complex customer discussions and leading forecasting and planning activities.
• Proactive, resilient and relationship‑focused attitude.

Required skills