Inside Sales Account Manager - Italian Speaker

About the role

The Inside Sales Account Manager will own a defined sales territory, driving both retention of existing accounts and acquisition of new business. You will act as the first point of contact for customers, quickly identifying needs and directing them to the appropriate internal resources while delivering a high‑level of service.

Key responsibilities

• Make daily outbound calls and record all interactions in the CRM system.
• Meet targeted numbers of customer meetings and manage sales pipelines for existing and new accounts.
• Position H.B. Fuller as a trusted partner through professional representation and service excellence.
• Engage in technical discussions to uncover requirements and propose product and service solutions.
• Influence and align with key decision‑makers and influencers at all organizational levels.
• Source new business using LinkedIn, cold calling, market research and lead generation tools.
• Create, update and track opportunities in the CRM.

Required profile

• At least 2 years of professional sales experience, preferably in the industrial chemical or adhesives sector.
• Fluency in English and Italian; Spanish is a plus.
• Bachelor’s degree or equivalent experience in Business, Engineering, Marketing or a related field.
• Proven ability to influence, identify decision‑makers and close sales via phone and written communication.
• Self‑motivated, able to work independently and collaboratively within a team.
• Strong organizational skills with a data‑driven approach to reporting.

Required skills

• Experience using a Customer Relationship Management (CRM) system.