Housekeeping Coordinator

About the role

As a Housekeeping Coordinator at Caribe Hilton, you will be the central hub that connects guests, housekeeping staff, and front‑office teams. Your day‑to‑day focus is to ensure service requests are handled quickly and efficiently, creating memorable experiences for every guest.

Key responsibilities

• Receive and prioritize incoming guest and team service requests.
• Dispatch the appropriate housekeeping or maintenance personnel to address each request.
• Log, track, and close work orders in the property management system.
• Coordinate with Housekeeping and Property Operations to update room availability for the Front Office.
• Perform general office duties such as processing paperwork, scheduling staff, managing payroll, conducting inventory, and tracking guest feedback.

Required profile

• Strong commitment to hospitality and guest satisfaction.
• Integrity, teamwork, and a proactive ownership mindset.
• Ability to work in a fast‑paced environment and handle multiple priorities.

Required skills

What we offer

• Competitive benefits package, including travel perks and wellness programs.
• Opportunities for career growth within a global hospitality brand.
• Supportive workplace culture recognized for employee satisfaction.