Head of Product Management - LIMS/LIS Clinical Diagnostics

About the role

Eurofins is looking for a Head of Product Management for its LIMS/LIS Clinical Diagnostics product, the main Laboratory Information Management System for the Clinical Diagnostics business in Europe and for other businesses worldwide. This is a leadership role accountable for the product's end-to-end lifecycle, from strategy and roadmap through delivery, adoption and continuous improvement, with a team of up to six people including Product Owners, Business Analysts and Functional Analysts.

Key responsibilities

• Define and maintain the product vision, objectives and value proposition, and turn business strategy into a clear product roadmap aligned with enterprise architecture, security and compliance.
• Act as the single point of contact for the product, collect and prioritise business needs and user feedback, and communicate roadmap, priorities and trade-offs.
• Lead and coach a multidisciplinary team, establish product governance and decision-making processes, and ensure consistent product management practices.
• Own the product backlog, define and prioritise epics and features, and balance functional, non-functional, regulatory and operational needs.
• Work with delivery teams (internal or external) on planning, sprint planning, reviews and demos, and validate outcomes with stakeholders and users.
• Manage the product across its full lifecycle, collaborate with support and operations for a stable run, and drive continuous improvement.
• Support forecasting and budget tracking, contribute to business cases, and coordinate with vendors and service providers.
• Report regularly to stakeholders, prepare dashboards on value, adoption, delivery progress and risks, and lead or take part in Product Review / Steering meetings.

Required profile

• Senior Product Management, Head of Product or Product Lead experience in a complex IT environment.
• Experience leading and developing teams of up to six people, including Product Owners, Business Analysts and Functional Analysts.
• Laboratory and/or clinical diagnostics experience is required.
• Experience with cross-functional teams and senior stakeholders across business, IT and external vendors.
• Familiarity with agile and/or hybrid delivery models such as Scrum and SAFe.

Required skills

• Background in the TIC (testing, inspection and certification) industry and/or healthcare is a plus.
• Experience with LIMS/LIS products or LIMS development is a plus.
• Experience with ITSM and delivery tools such as ServiceNow, Jira and Azure DevOps.
• Awareness of security, data privacy, compliance and regulatory constraints in enterprise IT.
• Data-driven decision-making, strong leadership, communication and stakeholder management skills.