Guest Service Expert

About the role

As a Guest Service Expert you will create memorable dining experiences for hotel guests by delivering attentive, friendly service throughout their meal. You will work closely with the kitchen and front‑of‑house teams to ensure every interaction feels seamless and enjoyable.

Key responsibilities

• Set and clear tables, arrange settings, and maintain a clean dining environment.
• Communicate orders and special requests accurately with the kitchen staff.
• Greet, serve, and interact with guests, answering questions about the menu and handling payments.
• Maintain safety standards, follow company policies, and uphold uniform and appearance guidelines.
• Perform physical tasks such as standing for long periods, walking on varied surfaces, and lifting up to 25 lb unassisted (50 lb with assistance).

Required profile

• High school diploma or G.E.D. equivalent.
• Less than one year of related hospitality experience.
• No supervisory experience required.
• Ability to work full‑time on‑site in a fast‑paced environment.

Required skills

What we offer

• Opportunity to work with a global hospitality brand.
• Training and development programs.
• Inclusive and diverse workplace culture.