Gerente de Calidad y Manejo de Riesgo Clínico

About the role

The Quality and Clinical Risk Management Manager is responsible for planning, directing, coordinating, implementing, monitoring and evaluating the institution’s Quality Improvement, Patient Safety and Clinical Risk Management system. This role ensures continuous operation of a QI/QA program aligned with HRSA/BPHC, FTCA, The Joint Commission, CMS, ASES, insurers and other applicable standards.

Key responsibilities

• Lead clinical performance measurement and systematic chart review.
• Identify, analyze and report adverse events and near‑misses.
• Develop and implement corrective action plans.
• Prepare quality and risk reports for senior leadership and the Board of Directors.
• Promote a culture of safety, reliability and continuous improvement.

Required profile

• Master’s in Public Health or Nursing with at least 1 year of quality program experience, or Bachelor’s in Nursing with a minimum of 5 years experience.
• Demonstrated experience in FQHC or ambulatory health settings, QI/QA programs, patient safety, clinical risk management, HRSA/FTCA compliance, Joint Commission accreditation, clinical data analysis, chart audits, corrective‑action planning and executive reporting.
• Strong teamwork, leadership, planning and organizational abilities.
• Fluency in both Spanish and English.

Required skills

• Clinical data analysis
• Chart audit methodology
• QI/QA program management
• HRSA/FTCA compliance
• Joint Commission accreditation standards
• Risk management and corrective‑action planning