French Customer Support – Travel Platform – Lisbon On‑site, Rotating Shifts

CCTalents · Vila Franca de Xira

Onsite 🇬🇧 English

Descrição do cargo

About the role

We are looking for native or fluent French speakers to join a travel‑platform call centre in Lisbon. The position starts on 13 August and involves full‑time, on‑site work with rotating shifts from Monday to Sunday.

Key responsibilities

Provide customer support via phone, email and chat.
Handle booking and travel‑related inquiries.
Resolve issues while maintaining high customer‑satisfaction standards.
Update and maintain information in the internal system.

Required profile

Native or C2‑level French proficiency.
Advanced English (minimum B2) for training.
Legal right to work in Portugal (visa or EU passport).
Availability for rotating shifts (8 am‑10 pm) with two days off per week.
Willingness to work on‑site near Sete Rios station.

Required skills

What we offer

Base salary €1,100 /month (14 payments) or €1,283 /month (12 payments).
Fixed language bonus of €150 /month.
Variable performance bonus up to €80 /month.
Meal allowance €7 per working day.
Paid in‑person training before the start date.

Questions fréquentes

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CCTalents

Vila Franca de Xira

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