French Customer Service Host

DigiOutsource · Lisbonne

🇬🇧 English

Descrição do cargo

About the role

DigiOutsource, part of the Super Group, is looking for a French‑speaking Customer Service Host to join its fast‑growing iGaming support team. You will be the first point of contact for players, delivering friendly, knowledgeable assistance across multiple channels.

Key responsibilities

Respond to customer inquiries via phone, email and live chat in French (and English when required).
Take full ownership of queries, ensuring timely resolution and accurate documentation.
Utilise company‑provided translation tools to support tasks from other regions.
Enter relevant information into internal databases and maintain up‑to‑date records.
Build relationships with customers, promote cross‑selling opportunities and follow up on outstanding issues.
Perform additional duties assigned by managers or shift supervisors.

Required profile

Native‑level French with strong written and verbal communication skills.
Fluent English.
Availability to work rotating 24/7 shifts.
Minimum high school education; a degree is a plus.
Excellent problem‑solving, time‑management and schedule adherence.

Required skills

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec DigiOutsource.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

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Publicado há 4 meses

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DigiOutsource

Lisbonne

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