Field Support Technician
Inetum · Lisboa
Descrição do cargo
About the role
Inetum, a global IT services company, is recruiting a Field Support Technician to join the technical support team of one of its clients in Lisbon. The role provides on-site technical assistance, troubleshooting and equipment maintenance so that systems run smoothly. It is a full-time position with 100% on-site work.
Key responsibilities
- Provide on-site technical support to users and equipment
- Diagnose and resolve hardware and software issues
- Install, configure and maintain devices and peripherals
- Keep systems updated and running in line with company policies
- Work with remote teams to resolve complex incidents
Required profile
- Training in Information Technology or a related field
- 1 to 2 years of experience in technical support roles
- Certifications such as Microsoft, Cisco or ITIL are a plus
Required skills
- Solid knowledge of hardware, operating systems and networks
- Strong troubleshooting and problem-solving skills
- Good communication and a customer-oriented approach
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Inetum
Lisboa