Field Service Technician – X‑ray Systems

About the role

Rapiscan Systems is looking for a technically skilled Field Service Technician to support its advanced X‑ray and Trace product lines at Lisbon Airport. The role is hands‑on, ensuring that screening systems operate safely, reliably, and at peak performance.

Key responsibilities

• Install, commission, and provide on‑site service for Rapiscan X‑ray systems.
• Perform preventive and corrective maintenance according to technical recommendations.
• Respond to call‑outs and work shift patterns to meet customer needs.
• Complete service orders, reports, and non‑conformance documentation promptly.
• Manage spare‑part traceability and stock counts.
• Act as the on‑site representative, building trust with customers.
• Learn server setup and PLC integration from IT and engineering specialists.
• Participate in ad‑hoc departmental projects and uphold core values of integrity, innovation, accountability, and teamwork.

Required profile

• Strong written and oral communication skills in English.
• Proven ability to troubleshoot complex systems under pressure.
• Flexibility to adapt to project changes and shift work.
• Self‑motivated, able to work independently.
• Ability to obtain airport security passes (criminal record check may be required).
• Engineering or Electrical diploma.

Required skills

• X‑ray system installation and commissioning.
• Preventive and corrective maintenance of security equipment.
• PLC integration basics.
• Server setup fundamentals.
• Technical documentation and service reporting.
• Spare‑parts management and traceability.