Customer Service Sales Representative

About the role

We are looking for a motivated Sales Representative to drive patient growth for a fast‑growing telehealth startup. You will manage the full conversion journey, from the first inbound touch to scheduling calls, while also executing outbound outreach to re‑engage cold leads.

Key responsibilities

• Convert warm inbound leads into scheduled patient calls.
• Make outbound calls, SMS, chat, and email outreach to cold or inactive leads.
• Run structured outbound campaigns to attract new patients.
• Educate prospects using approved, non‑clinical messaging and handle objections with empathy.
• Maintain a personal pipeline, prioritize follow‑ups, and keep CRM data accurate.
• Meet and exceed daily, weekly, and monthly conversion and activity KPIs.
• Collaborate with care and operations teams to ensure smooth onboarding.

Required profile

• 3+ years of inside sales, telesales, or high‑ticket sales experience.
• Proven remote work experience with the ability to make 50+ calls per day.
• Strong hunter mentality combined with consultative selling skills.
• Track record of meeting or exceeding sales targets.
• Professional English communication skills and comfort working US business hours.

Required skills

• Proficiency with CRM systems.
• Experience using Slack.
• Experience using Dialpad.
• Advanced spreadsheet skills.

What we offer

• Base salary plus uncapped commission.
• Fully remote work environment.
• Direct impact in a rapidly expanding healthcare sector.
• Startup culture that rewards performance, ownership, and execution.