Application Support Engineer – French Speaker

About the role

Decskill is seeking an Application Support Engineer who is fluent in French to join its growing team. You will work closely with front‑office and middle‑office users, providing first‑line assistance and ensuring smooth operation of critical financial applications.

Key responsibilities

• Assist front‑office and middle‑office users in daily tasks, troubleshoot incidents and design work‑arounds.
• Perform first‑level incident investigation and resolution.
• Serve as the single point of contact for user‑related topics and coordinate cross‑functional teams for transversal issues.
• Understand business impacts of technical problems and continuously improve service levels.

Required profile

• Fluency in English and French.
• Strong knowledge of investment finance products such as derivatives and money‑market instruments.
• Willingness to undergo continuous business training.

Required skills

• SQL Server
• Oracle
• Sybase
• Kibana
• Grafana
• ServiceNow or similar ticketing tools

What we offer

• Long‑term projects with national and international scope.
• Opportunities for technical and professional growth.
• A people‑first culture focused on transparency, trust and collaboration.
• Stable teams that value ownership.