Admissions Manager – International School

About the role

The Admissions Manager leads the full admissions process with a focus on exceptional customer experience and data‑driven enrolment success. This role combines warmth, empathy and relationship‑building with strong organisational and analytical abilities.

Key responsibilities

• Lead the admissions process from first contact to enrolment, providing a consultative experience to prospective families.
• Manage interviews, tours, and meetings with new families, ensuring timely follow‑up.
• Record and track all enquiries in the school’s CRM, maintaining data accuracy and regular reporting.
• Analyse conversion rates, enquiry sources and competitor activity to improve strategy.
• Coordinate entrance tests, evaluations and other admissions requirements.
• Collaborate with the marketing team on campaigns and events that promote the school.
• Provide clear KPI and performance reports to the Central Office and Leadership Team.
• Maintain excellent communication with families, colleagues and stakeholders at all times.

Required profile

• Native‑level fluency in English and Spanish (spoken and written).
• Proven experience in consultative or relationship‑based sales, preferably in education.
• Demonstrated experience using CRM systems or databases for lead management and reporting.
• High level of accuracy, organisation and attention to detail.
• Excellent interpersonal and communication skills.
• Flexible, positive “can‑do” attitude, able to work independently and as part of a team.

Required skills

• CRM systems
• Microsoft Excel
• Google Sheets