Account Manager Intern

About the role

Glovo is seeking a motivated Account Manager Support trainee for a 6‑month full‑time internship in Lisbon. You will work closely with the Account Manager team, handling daily operational tasks and helping to improve partner experiences on a fast‑growing on‑demand platform.

Key responsibilities

• Support the Account Manager team with daily operational activities.
• Gather partner insights to enhance customer and partner experiences.
• Identify and propose tech feature improvements to boost partner UX.
• Maintain strong relationships with partners through scalable tools and initiatives.
• Forecast and track key account metrics.
• Define and document scalable processes to enable partner self‑service.
• Review and suggest partner communications to increase engagement.
• Collaborate with cross‑functional colleagues in a supportive environment.

Required profile

• Bachelor’s degree in Business, Marketing or Sales.
• Up to 1 year of experience in sales or marketing (preferred).
• Problem‑solver with a data‑driven, analytical mindset.
• Proactive, organized and detail‑oriented.
• Strong communication skills and an empathetic, inclusive attitude.
• Fluent in Spanish and English.

Required skills

• Google Docs
• Microsoft Office
• Excel

What we offer

• 6‑month full‑time internship with a hybrid work model (3 days onsite in Lisbon).
• Opportunity to work in a fast‑growing European startup.
• Professional development and mentorship from experienced colleagues.
• Exposure to cross‑functional teams and real‑world business challenges.