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Account Manager – Customer Growth & Expansion (BeNeLux)

Pleo · Lisbonne

🇬🇧 English

Descrição do cargo

About the role

We’re looking for a commercially‑minded Account Manager to join Pleo’s Mid‑Market Account Management team. You will help grow and expand our existing customer base across the BeNeLux region, driving strategic account management and customer outcomes.

Key responsibilities

  • Identify and close upsell, cross‑sell and new entity opportunities within your book of business.
  • Build deep relationships with key stakeholders to understand strategic initiatives and uncover whitespace.
  • Use MEDDICC (or similar) to qualify opportunities, ensure forecast accuracy and accelerate deal velocity.
  • Showcase new product features, integrations and advanced workflows to increase adoption and platform value.
  • Create custom proposals and business cases that quantify value and align with customer budgeting cycles.
  • Collaborate with senior finance, procurement and operations stakeholders to secure multi‑threaded expansions.
  • Work closely with Customer Success, Deal Desk, Pricing, Enablement and other cross‑functional teams.

Required profile

  • Commercially‑oriented with a passion for spend management.
  • Strong strategic account management experience, especially in mid‑market environments.
  • Obsessed with delivering customer outcomes and proving ROI.
  • Excellent relationship‑building skills across finance, procurement and operations.
  • Ability to identify growth levers and drive expansion across complex organisations.

Required skills

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